Before contacting us, please take a look at our most frequently asked questions below where you may find an answer to your question without having to contact us.
Most Frequently Asked Questions
1. Do you offer any gift wrapping or gift card services?
2. Can you provide me with valuations for selling or insurance purposes?
3. Can you help me identify a product or pattern?
4. Where can I buy discontinued items for my collection?
5. Does Royal Doulton have a museum?
6. How can I track my order?
7. What are your recommended care instructions?
8. Can I add a product to my order after I've placed it online?
If the above didn't help, please get in touch.
For orders placed on this site please call +44 (0)1782 282652, Monday-Friday, 9am-5pm GMT.
For our switchboard please call +44 (0)1782 204141, Monday-Friday, 9am-5pm GMT.
For all press enquiries please call Ketchum PR on +44 (0)20 7611 3500, Monday-Friday, 9am-5pm GMT.
For corporate press enquiries please call Fiskars Corporate Communications on +358 204 395 031 or email using [email protected].
Please email us using: [email protected]
All email enquiries are answered in the order they are received. If your matter requires immediate attention, we suggest you call one of our Customer Service advisors at the number listed above.
eCommerce Customer Service Dept.
WWRD United Kingdom Ltd, Wedgwood Drive, Barlaston, Stoke-on-Trent, Staffordshire, ST12 9ER, England.